Commercial Property Management

ROCK’s Property Management team offers a customized solution that is responsive to the inherent differences in property type, ownership structure, and ownership intent. Our property management services are charged based on the owner’s actual needs, not merely as a percentage of owner income.

Building Services

  • Enforcement of lease compliance by tenant
  • Database capturing tenants, prospective tenants, vendors, and emergency contacts
  • Day-to-day building management, common areas and grounds
  • Coordination and oversight for vendor service repairs and maintenance
  • Bid solicitation and review for repairs and maintenance (e.g., annual service contracts)
  • Periodic property visits and inspections
  • 24/7 call system for emergencies
  • Formal building and property inspections that include a report of recommendations
  • Long-term strategic management for value creation, optimal performance and sustainability
  • Long-term planning for the performance and replacement of capital improvements

Real Estate Accounting Services

  • Establishment of bank accounts for operations, reserve funds, and/or security deposits
  • Monthly bank reconciliations
  • Cash management (monitor balances, forecast owner contributions and distributions)
  • Invoice review, approval, allocation and payment
  • Mortgage payment processing
  • Estimated income tax payment processing
  • Issuance of annual IRS Form 1099s to payment recipients
  • Common area maintenance (CAM) calculations, reconciliations and billing
  • Chargeback billing (e.g. snow removal, utilities)
  • Income and expense analysis
  • Development of customized financial reporting system (e.g. chart of accounts, balance sheet, income statement(s), cash flow report(s))
  • Preparation and summary of monthly balance sheet, income statement, cash flow projections, general ledger, and other reports, as contracted
  • Historical financial comparisons
  • Preparation of annual budgets and other financial analysis, as contracted
  • Budget variance analysis
  • Return on Investment (ROI) analysis
  • Assist third party accounting professionals with income tax return preparation
  • Record adjusted accounting entries prepared by third party accounting professionals
  • Development and maintenance of record-keeping system (e.g. CAM reconciliations, contracts, deposits, financial records, leases, invoices)

Testimonials

rock testimonials

As a client I greatly appreciate the professionalism and service that ROCK’s accounting team provides. Their standards and practices provide accurate data and timely information required for effective management and financial controls. They keep their eye on the numbers but also provide a big picture perspective.

Jack Kay
Susquehanna Real Estate, LP

Nate Resh is very personable and flexible in terms of scheduling. He understood my needs and wants and helped me make the best decision for my future venture!

Mandy Kessler
Business Owner

ROCK is always professional and goes the extra mile to get a deal done. It is always a pleasure working with them, and as a Landlord/owner, we trust that they will represent us well with their clients, which they always do. We have thoroughly enjoyed our long-lasting relationship with them.

Dan Hawks, Director of Leasing
Kinsley Properties

Heather Kreiger assisted us with identifying an appropriate space for our new retail operation. She spent almost two years helping us sort through properties and best options. She was always available, ready with meaningful data, eager to provide counsel, and a top notch professional. She regularly went above and beyond our expectations and was always positive and realistic!”

Tammi Morris, Executive Director
York Habitat for Humanity

Dave Bode and Heather Kreiger were always available and quick to respond to any request. They understood what our needs were and looked at all options to get us where we needed to be.

Steve Knaub, President/CEO
Hospice & Community Care

Completely satisfied with the professionalism of ROCK Commercial Real Estate. Nate Resh and Ben Bode filled our office space in short order and provided us with great communication along the way. Will work with them again.

Dylan Bauer, President of Development
Royal Square Development & Construction (RSDC)

Two generations of our family have had the pleasure of working with these absolute professionals. For many years, ROCK has lived up to a heart-felt ethic of putting their clients’ interests first. They employ a team approach, their communication and care has been consistently excellent, and I can say without any reservation, my family has been blessed to work with them. We rely on them and they have never let us down.

Joe Reinhardt
PII Affiliates LTD

ROCK has a special way of looking at the market. They are creative and intuitive and far exceeded our expectations. Kevin Hodge kept us up to date on their efforts and gave feedback along the way.

Patricia LaStella, Property Management & Development
Willow Valley Associates, Inc.

David Bode is exceptional. He was very patient and ensured that I understood the information he was presenting. He set great timelines and kept me informed. I’m looking forward to the entire ROCK team managing the property.

Fred Fogelman, President
Millennium Business Group, LLC

Our relationship with ROCK is a significant partnership. We consider Kevin Hodge a key member of our real estate team. He has been involved in the land acquisition, due diligence, entitlement and eventual sale of every significant transaction we have done in York County for many years. We couldn’t ask for anything more.

Gary Stewart
The Stewart Companies

As always, Heather Kreiger and ROCK did a great job for us. Always very accessible and prompt in getting answers!

Jeffrey A. Blakeley, C.P.M., A.P.P., AVP – Real Estate & Procurement Manager
Northwest Bank

Outstanding organizational depth providing a results-oriented focus. Very refreshing to be armed with information, knowledge and resources to accomplish our goals.

Gregory Holsinger, President & CEO
U-GRO Learning Centres

A wonderful, life changing experience that can’t be expressed in words. When purchasing or selling a property, there’s nothing more stress relieving than to know that your treated as a real person and not just a listing number.

Ras Dean, Owner & CEO
Dean’s List Realty

ROCK is a team of knowledgeable professional advisors, who listen and respond to client needs. The people in your organization are unfailingly polite and helpful, and understand the business necessity of workable solutions for client issues.

David Confer, General Counsel
The Wolf Organization

Best CRE shop in the region…hands down.

Ryan Shaffer, President & Co-Founder
SPG Capital LLC

We had an absolutely wonderful experience with ROCK. Nate Resh helped us think about things we really didn’t even consider, and assisted during the execution of the lease. We couldn’t have been more pleased with him and our overall experience with ROCK.

Shannon Hamme, Recruiting Manager
System One Holdings

Jason Turnbull could not have been nicer or easier to work with. He was very professional and responsive; a breath of fresh air compared to other experiences we have had.

Kim Linthicum, Owner
Adrenaline Dance of York

Definitely the best in the business!

Clint Sheffer, President
1st Capital Harley-Davidson

John Birkeland was ethical and transparent and made the transaction a smooth and pleasant experience.

Donald Keller
Investor

Matt Czaus is friendly, personable, knowledgeable, and has an amazing work ethic. The whole experience has been wonderful, and the tenants that I have acquired are, by far, a better fit than I had expected.

Mandy Kessler
Business Owner

In dealing with Greg Finkelstein and ROCK, I never felt rushed. Greg always kept me informed of what was going on and he offered good, sound advice. I can’t imagine dealing with anyone else. Superb company.

Christine Coggeshall, Property Owner

ROCK is a proven, professional company who has kept our commercial spaces rented for many years. We are very grateful to have them as our partners.

Craig Wolf, Director of Community Services
YMCA of York and York County

David Bode was very professional, organized and reassuring to us as sellers. Even though our property was not a high-end piece of real estate, we were given as much time and attention as someone selling a huge commercial building. We felt at all times that everything would be handled efficiently and appropriately.

Jim & Laurie Overmiller

We had a wonderful experience. John Birkeland allowed us to ask as many questions as we needed to make sure that the lease we were signing for our new business was going to work for us.

Samantha Reyes, Owner
Pet Whispers Grooming, LLC

My experience with ROCK was served with respect and professionalism. Matt Czaus made the deal work well for all parties and ended up creating a quality work relationship.”

Dan Dean, Investor

David Bode did a very nice job, and I will continue to work with him in the future.

Brian Reider, General Manager
SWF Industrial

ROCK worked hard and was with us every step of the way.

Carl Colombo
Investor

Very well managed and they took the time to EDUCATE me on the transactions.

Vaughn Silar
Paragon Engineering Services, Inc.

Ted Turnbull is knowledgeable and professional.

Ken Lehman, Managing Member
Lehman Motors